Xact by Ramboll

Provider description

For over 20 years, our experts at Xact by Ramboll have been offering first-class survey and dialogue solutions to our current 1,500 clients.

We have successfully initiated and completed over one million surveys and dialogues. On average, a survey using Xact solutions is answered every five minutes — whether it’s employee surveys, 360-degree feedback, employee dialogues, customer feedback, or eNPS surveys.

Benefit from our scientifically grounded and practically proven model for employee engagement or develop your own employee and pulse surveys with the support of our experts in HR, organizational psychology, and sociology.

We offer numerous question catalogs on topics such as:

• Diversity and Inclusion
• Psychological Risk Assessment
• Psychological Safety
• Physical Work Environment
• Harassment and Sickness-Related Absences
• 360-Degree Feedback

Fundamental details

Ramboll is a global engineering, architecture, and consultancy company founded in Denmark in 1945.

More than 18,000 experts in 35 countries develop sustainable solutions for the public sector and businesses worldwide.

With our expertise, we create positive changes for our clients through ideas that are sustainable and easy to implement.

For more than two decades, our experts from Stakeholder Intelligence and Xact by Ramboll have been supporting clients with knowledge acquisition and survey solutions.

Over 1,500 clients worldwide rely on the solutions from Xact by Ramboll.

Every 5 minutes, a survey is completed or a dialogue is advanced using Xact.

More than 1 million surveys and dialogues have already been successfully conducted and initiated with Xact solutions.

Software solution

PeopleXact

PeopleXact, developed in one of the happiest countries in the world, revolutionizes the conduct of employee surveys with its Danish-Scandinavian approach.

• Based on Science and Practice: Combines rigorous scientific methods with over 20 years of industry experience.
• Flexible and Dialogue-Centered: Offers flexibility for custom relevant questions and pulse surveys, as well as qualitative dialogues and follow-up processes with our experts.
• Comprehensive Analyses for Change: Provides in-depth analyses of employee engagement that go beyond traditional employee satisfaction surveys.

Additional Software Solutions

EngageXact: EngageXact offers a data protection-compliant dialogue platform to collect feedback on team-building measures, structure contributions to employee benefits, and conduct comprehensive evaluations and prioritizations. It enables involvement following PeopleXact surveys and promotes active participation through digital focus groups. Leverage the insider knowledge of your employees for deep insights into your organization.

SurveyXact: Your tool for all types of surveys and the leading platform in Denmark for customer satisfaction surveys, 360-degree feedback, NPS analyses, and much more.

CSRD Navigator: Your digital platform for sustainability reporting. Achieve your CSRD reporting goals with our tool, based on experience working with the CSRD in large European and international organizations.

Heart&Mind: The digital platform for educational professionals, leaders, organizations, and municipalities that supports documentation related to the development of children in care facilities. With Heart&Mind, it is simple and quick to conduct structured observations and documentation.

Features

Before the Survey

• Quick Setup with Just a Few Clicks: Easily set up your organization directly in PeopleXact or import master data and organizational structure using templates (Excel, CSV) or via data interface (API). Ideal for surveys and analyses across all teams, departments, branches, and countries.
• Science & Practice: Combines scientific methodology with extensive industry expertise. The engagement model includes 25 essential questions covering leadership, balance, autonomy, development, improvement focus, role clarity, and collaboration, along with eNPS, enabling in-depth employee surveys enriched by internal and external benchmarks and longitudinal analysis.
• Flexibility & Pulse Surveys: Create your own questions or conduct pulse and other surveys using numerous question catalogs (Inclusion & Diversity, 360-Degree Feedback, Quiet Quitting, Presenteeism, etc.).

During the Survey

• Automated Data Collection: Utilize system-generated reminder emails and various data collection methods (postal surveys, QR codes, TAN procedures, etc.).
• International Reach: Questionnaire available in over 15 languages, with the ability to quickly add more as needed.
• Anonymity Thresholds: Build trust through aggregated data, accessible only when there are more than five employees per department.

After the Survey

• Improve Employee Engagement: Conduct deep engagement analyses instead of simple satisfaction measurements. Enhance engagement to improve productivity, reduce absenteeism, turnover, and enhance company culture, employer branding, competitiveness, innovation, and more.
• Dialogue-Centered Approach: Support leaders with dialogue templates, reflection questions, and access to a knowledge hub containing articles on employee surveys and follow-up processes.
• Reporting & Benchmarks: Gain automated, meaningful insights and reports available online or as PowerPoint presentations in over 5 languages.

Pricing

• Contract Duration: Yes
• Pricing Based on Employee Count: Yes
• Support Hotline: Yes
• Email Support: Yes
• Onboarding: Yes
• Minimum Number of Employees: 50 – 15,000+

Technical information

• System Requirement: Cloud solution
• Questionnaire Languages: All languages possible (currently 15+ languages)
• Reporting/Administration Languages: All languages possible (currently German, English, Danish, Swedish, & Norwegian)
• SaaS: Yes
• Server Location: Denmark
• ISO Certified: Yes (ISO 27001)
• Roles/Rights Concept: Yes
• Additional Services: Consulting, onboarding/offboarding, psychological risk assessment, 360-degree leadership feedback, hybrid workplace, diversity & inclusion, organizational culture, eNPS

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